Shipping Policy – Store Simplix

We ship our products from trusted US-based warehouses to ensure fast and reliable delivery.

Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Shipping providers

DHL - UPS - Fedex

Shipping Time

Average delivery time for US customers: 2–8 business days.

Delivery times may vary depending on location, holidays, or unforeseen delays.

Shipping Costs

Free shipping on most orders.

Customers are responsible for any import duties, taxes, or fees applicable in their state (rare in US domestic shipping).

Tracking

All orders include tracking numbers.

Tracking may take 1–2 business days to update after shipment.

Delayed or Lost Shipments

If your order doesn’t arrive within 10 business days, contact contact@storesimplix.com.

We will investigate and provide a replacement or refund if the package is confirmed lost.

Wrong Address Disclaimer

Customers must provide a complete and accurate shipping address.

Orders returned due to incorrect address may incur additional shipping fees.

We’re here to help!

For any questions about your order, shipping, or product information, contact us at:

Email: contact@storesimplix.com

 We usually respond within 24 hours.

 Phone : +1 469-425-4285

Address: Suite 313, 20 Hypress Road, Cranbury, NJ 08512 USA